Zte Grand X Plus User Manual Page 166
- Page / 184
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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166
Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem Possible causes Possible solution
The network signal is too
weak at your current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
cannot effectively reach
it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone at
such times, or try again
after waiting a short
time.
Poor
reception
You are too far away
from a base station for
your service provider.
You can request a
service area map from
your service provider.
- ZTE GRAND X Plus 1
- User Manual 1
- About This Manual 2
- Disclaimer 3
- Trademarks 3
- Contents 4
- Getting Started 12
- Knowing the Keys 14
- Battery 14
- Included) 17
- Charging the Battery 18
- Extending the Battery Life 20
- Powering On/Off 20
- Using the Touch Screen 22
- • Touch and Hold 23
- • Swipe or Slide 23
- • Drag 23
- • Pinch 24
- • Rotate the screen 24
- Personalizing 27
- Turning On/Off System Sounds 28
- Adjusting Volume 28
- Switching to Silent Mode 29
- Applying New Wallpapers 30
- Changing Screen Brightness 30
- Knowing the Basics 34
- Managing Notifications 35
- Use Quick Settings 37
- Add Shortcuts and Widgets 38
- Move Shortcuts or Widgets 38
- Remove Shortcuts or Widgets 38
- Organizing With Folders 39
- Application List Screen 40
- Entering Text 42
- Google Voice Typing 45
- Editing Text 46
- Opening and Switching Apps 47
- Connecting to Networks and 49
- Devices 49
- Set Access Point Names 50
- Connecting to Wi-Fi 51
- Add a Wi-Fi Network 52
- Forget a Wi-Fi Network 53
- Connect to a WPS Network 53
- Using Wi-Fi Direct 55
- Connecting to Bluetooth 56
- Devices 56
- Turn Bluetooth On/Off 57
- Make Your Phone Visible 57
- Change the Device Name 57
- Send Data via Bluetooth 59
- Receive Data via Bluetooth 59
- Connect With Windows Media 61
- Player 61
- Bluetooth 63
- Wi-Fi Hotspot 63
- Set Your Wi-Fi Hotspot 64
- Add a VPN 66
- Connect to a VPN 66
- Modify a VPN 66
- Phone Calls 67
- Answering or Rejecting Calls 68
- Calling Your Contacts 70
- Checking Voicemail 70
- Using Options During a Call 71
- Managing Multi-party Calls 72
- Adjusting Your Call Settings 73
- Set Voicemail 74
- Use Fixed Dialing Numbers 74
- Set TTY Mode 75
- Set Hearing Aids 76
- Set DTMF Tones 76
- Set Speed Dials 76
- Call Ended Operation Tips 77
- Bar Certain Calls 77
- Forward Incoming Calls 77
- Internet Call Settings 78
- Contacts 80
- Adding a New Contact 81
- Setting Up Your Own Profile 81
- Phone Storage 83
- Share Contacts 84
- Add a Contact to Favorites 84
- Working With Groups 85
- Set Up a New Group 86
- Delete a Group 86
- Searching for a Contact 87
- Editing Contacts 87
- Set a Ringtone for a Contact 88
- Join Contacts 88
- Separate Contact Information 89
- Configuring Account Sync 91
- Checking Your Emails 93
- Responding to an Email 94
- Writing and Sending an Email 95
- Add an Email Account 96
- Edit an Email Account 96
- Opening Your Gmail Inbox 98
- Switching Accounts 98
- Working With Labels 100
- Changing Gmail Settings 101
- Messaging 102
- Replying to a Message 103
- Forwarding a Message 104
- Copying a Message 104
- Changing Message Settings 105
- Calendar 106
- Creating an Event 107
- Editing or Deleting an Event 108
- Changing Calendar Settings 108
- Google+™ 109
- Signing out of Google+ 110
- Browser 111
- Using Multiple Browser Tabs 112
- Downloading Files 113
- Changing Browser Settings 113
- Activating Location Services 114
- Getting Your Location 114
- Searching for a Location 115
- Searching for Local Places 116
- Google Search 118
- Changing Search Settings 119
- Capturing a Photo 120
- WARNING! 121
- Recording a Video 123
- Settings 124
- • Other options 125
- Gallery 126
- Working With Pictures 127
- Retouching Your Pictures 128
- Playing Videos 130
- Copy From a Computer 131
- Download From the Internet 131
- Viewing Your Music Library 132
- Ringtone 133
- Playing Music 133
- Managing Playlists 135
- Play Music 136
- Video Player 140
- Sound Recorder 142
- More Apps 144
- Set a New Alarm 145
- Use Bed Clock 145
- Downloads 146
- File Manager 147
- System Updates 148
- Task Manager 148
- Unlock Shortcuts 149
- Voice Dialer 149
- Google Play™ Store 150
- CAUTION: 151
- Managing Your Downloads 152
- Mobile Networks 154
- Display 154
- Date and Time 155
- Language and Input 155
- Wireless and Networks 157
- Default SMS App 158
- Storage 158
- Power Saving Mode 159
- Personal 160
- Security 161
- Accounts 163
- Upgrading the Phone Software 165
- Troubleshooting 166
- For Your Safety 171
- Radio Frequency (RF) Energy 172
- FCC Regulations 174
- IC Notice 176
- Distraction 177
- Product Handling 177
- Small Children 179
- Demagnetization 179
- Antenna 179
- Normal Use Position 179
- Air Bags 180
- Seizures/Blackouts 180
- Repetitive Strain Injuries 180
- Electrical Safety 181
- Radio Frequency Interference 182
- Hearing Aids 183
- Medical Equipment 183
- Aircraft 183
- Explosive Environments 184
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