ZTE Grand S Flex User Manual Page 155
- Page / 178
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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155
Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem
Possible causes
Possible solution
Poor
reception
The network signal is
too weak at your current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
can not effectively reach
it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone at
such times, or try again
after waiting a short
time.
You are too far away
from a base station for
your service provider.
You can request a
service area map from
your service provider.
- Grand S Flex 1
- User Manual 1
- About This Manual 2
- Disclaimer 3
- Trademarks 3
- Contents 4
- Getting Started 12
- Knowing the Keys 13
- Function 14
- Charging the Battery 15
- Powering On/Off 16
- Restarting the Phone 16
- Using the Touch Screen 19
- Personalizing 22
- Turning On/Off Touch Sounds 23
- Adjusting Volumes 23
- Switching to Silent Mode 23
- Applying New Wallpapers 24
- Changing Screen Brightness 25
- Knowing the Basics 29
- Managing Notifications 30
- Add Shortcuts and Widgets 32
- Move Shortcuts or Widgets 32
- Remove Shortcuts or Widgets 32
- Adjust Widget Size 32
- Organizing With Folders 33
- Entering Text 34
- Change Input Methods 35
- Android Keyboard 35
- TouchPal Keyboard 36
- Editing Text 40
- Opening and Switching apps 41
- Connecting to Networks and 43
- Devices 43
- Set Access Point Names 44
- Connecting to Wi-Fi 45
- Add a Wi-Fi Network 46
- Forget a Wi-Fi Network 46
- Using Wi-Fi Direct 47
- Send Data via Wi-Fi 48
- Receive Data via Wi-Fi 48
- Turn Bluetooth On/Off 49
- Change the Device Name 49
- Send Data via Bluetooth 50
- Receive Data via Bluetooth 50
- Erase Internal SD Card Data 52
- Bluetooth 53
- Wi-Fi Hotspot 54
- Add a VPN 56
- Connect to a VPN 56
- Modify a VPN 56
- Delete a VPN 57
- Phone Calls 58
- Answering or Rejecting Calls 59
- Working With the Call Log 59
- Calling Your Contacts 61
- Checking Voicemail 62
- Using Options During a Call 62
- Managing Multi-party Calls 63
- Adjusting Your Call Settings 64
- Set Voicemail 65
- Set TTY Mode 65
- Set DTMF Tones 66
- Set Speed Dials 66
- Bar Certain Calls 67
- Forward Incoming Calls 67
- Other Options 67
- Internet Call Settings 68
- Checking Contact Details 69
- Adding a New Contact 69
- Setting Up Your Own Profile 70
- Contacts 70
- Share Contacts 72
- Add a Contact to Favorites 72
- Working With Groups 73
- Searching for a Contact 74
- Editing Contacts 75
- Configuring Account Sync 78
- Checking Your Emails 80
- Responding to an Email 81
- Writing and Sending an Email 82
- Add an Email Account 83
- Edit an Email Account 84
- Remove an Email Account 84
- Opening Your Gmail Inbox 85
- Switching Accounts 85
- Messages 86
- Searching for Messages 88
- Working With Labels 88
- Changing Gmail Settings 89
- Messaging 90
- Sending a Multimedia Message 91
- Replying to a Message 91
- Forwarding a Message 92
- Deleting Messages or Threads 92
- Changing Messaging Settings 93
- Calendar 94
- Creating an Event 95
- Changing Calendar Settings 96
- Google+ 97
- Chatting With Contacts 98
- Checking Photos 98
- Other Features 99
- Browser 100
- Set the Homepage 101
- Working With an Opened Page 102
- Using Multiple Browser Tabs 103
- Downloading Files 103
- Using Bookmarks 104
- Changing Browser Settings 105
- Activating Location Services 106
- Getting Your Location 107
- Searching for a Location 107
- Searching for Local Places 108
- Google Now and Voice Search 110
- Capturing a Photo 111
- Customize Camera Settings 112
- Recording a Video 113
- Gallery 116
- Working With Pictures 117
- Retouch Your Pictures 118
- Working With Videos 119
- Copy From a Computer 120
- Download From the Internet 120
- Receive via Bluetooth 120
- Viewing Your Music Library 121
- Playing Music 122
- Managing Playlists 124
- Delete or Rename a Playlist 125
- Play Music 126
- Video Player 130
- Managing Video Files 131
- FM Radio 132
- Recording Radio Programs 133
- Other Options and Settings 133
- Sound Recorder 135
- More Apps 136
- Backup and Restore 137
- Calculator 137
- Downloads 138
- File Manager 138
- Full Share 138
- Kingsoft Office 139
- News and Weather 140
- NotePad 140
- Task Manager 141
- World Time 141
- YouTube 142
- Play Store 143
- Managing Your Downloads 144
- Settings 145
- Display 146
- Date and Time 146
- Language and Input 147
- Wireless and Networks 148
- USB Tethering 149
- Bluetooth Tethering 149
- Storage 149
- Personal 150
- Security 151
- Accounts 152
- Accessibility 153
- Developer Options 153
- About Phone 153
- Upgrading the Phone Software 154
- Troubleshooting 155
- For Your Safety 161
- Body Worn Operation 163
- Distraction 164
- Product Handling 165
- Small Children 166
- Demagnetization 167
- Antenna 167
- Normal Use Position 167
- Air Bags 168
- Seizures/Blackouts 168
- Repetitive Strain Injuries 169
- Emergency Calls 169
- Loud Noise 169
- Phone Heating 169
- Electrical Safety 170
- Radio Frequency Interference 171
- Explosive Environments 172
- Blasting Caps and Areas 173
- EC DECLARATION OF 176
- CONFORMITY 176
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